This Privacy Policy describes how XTriv ("we", "us", or "our") collects, uses, and shares information about you when you use our live audience engagement platform ("Platform").

1. Information We Collect

1.1 User Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Organization information (if applicable)

1.2 Platform Usage Data

We collect data about your interactions with the Platform:

  • Poll responses
  • Q&A submissions
  • Quiz answers
  • Engagement metrics

1.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. This includes:

  • Analytics cookies
  • Performance cookies
  • Functional cookies

2. How We Use Your Information

We use the information we collect for:

  • Providing and improving our Platform
  • Communicating with you
  • Analytics and research
  • Compliance with legal obligations

3. Third-Party Services

We may use third-party services like:

  • Analytics platforms
  • Email delivery services
  • Payment processors

These services may collect information directly from your browser and are governed by their own privacy policies.

4. Data Retention

We retain your data as long as necessary to provide our services and comply with legal obligations. Data may be retained longer if required by law.

5. User Rights

As a user, you have the right to:

  • Access your personal data
  • Request corrections to your data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Data portability
  • Object to processing

You may contact us at team@xtriv.com to exercise these rights.

6. GDPR/CCPA Compliance

If you are located in the EU or California, you have additional rights:

  • Right to access your personal data
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

7. Cookies Policy

We use cookies to:

  • Remember your preferences
  • Analyze site usage
  • Improve functionality

You can control cookie preferences through your browser settings.

8. Privacy Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the Platform after any such changes constitutes your acceptance of the new policy.

9. Contact

If you have any questions about this Privacy Policy, please contact us at team@xtriv.com.